How Ashby Chimney Dallas Was Born in Dallas
We didn’t start Ashby Chimney Dallas because the market research said so. We brought the Kingswell Guarantee to Dallas because we knew this city’s chimneys, and we knew the families behind them. When the opportunity came to open a local branch here, the question wasn’t whether Dallas needed another chimney company. It was whether Dallas could get a chimney company that actually kept its word.
Nathan Corliss spent years watching what happened when homeowners hired the wrong crew. The price that changed at the door. The technician who finished in forty minutes and left a fine layer of soot on the mantel. The repair that failed by the following February. Those weren’t rare stories in Dallas. They were the expectation. So when the Kingswell family put their name behind a branch here, there was one rule Nathan wouldn’t bend: every single job in this city would get a written price before the first brush touched the flue. No exceptions, no fine print, no surprises after the fact.
That was the day Ashby Chimney Dallas stopped being an idea and became a promise with a Dallas address.
Nathan Corliss’s Personal Connection to the Chimney Cleaning Trade
There’s a moment that stays with you in this trade. It’s not the first flue you sweep or the first liner you inspect. It’s the first time you pull a brush out of a chimney and the homeowner looks at the soot on the tarp and says, “That was in my house?” Nathan Corliss remembers that moment clearly. The smell of creosote hangs in the air long after the job’s done. It’s sharp, almost acrid, like burnt sugar gone wrong. But then the fireplace burns clean, and the smell changes. It becomes the smell of oak and mesquite, the way a fire’s supposed to smell.
That’s the part of this work that gets under your skin. Not the sweeping itself. The fact that you can see the difference you made. You can hold the evidence in your hand and show it to the person who lives there. Most trades don’t give you that. A plumber fixes a pipe you’ll never see. An electrician runs wire inside a wall. But we hand you a camera report and say, “Here’s your flue. Here’s what was in it. Here’s what it looks like now.” That transparency isn’t a sales tactic. It’s the whole point of the job.
Nathan came to this trade the way a lot of good technicians do: through the work itself. He learned from tradesmen who believed a chimney is a system, not just a hole in the roof. Every part matters. The cap that keeps rain out. The crown that directs water away. The liner that holds the heat. The damper that seals the throat. You don’t learn that from a manual. You learn it by going up on roofs across Dallas in July, by crouching in fireboxes in January, by reading the soot on the flue walls like a record of how the family burns. That kind of time in the field shapes you. It gives you a feel for the work that no classroom can teach.
What gets Nathan out of bed in the morning is simple. He likes the moment when a homeowner looks at the camera feed and understands their own chimney for the first time. Not because someone told them it needed work. Because they can see it with their own eyes. If he weren’t doing this, he’d probably still be working with his hands somewhere. The work itself is the thing. The satisfaction of a clean flue and a customer who doesn’t have to wonder if they got taken.
Meet Nathan Corliss – The Person Behind Every Job
Nathan Corliss is the Owner & Founder of Ashby Chimney Dallas. He’s spent over a decade in the chimney trade, and he’s been part of the Ashby family of brands working to the Kingswell Guarantee since this Dallas branch opened. His background is in the field: inspections, sweeps, liner work, cap replacement, masonry repairs. He knows the difference between a cosmetic crack and a structural problem, and he’ll tell you plainly which one you have.
What sets Nathan apart from a franchise technician is ownership. When the job’s done, he’s the one who stands behind it. He’s not reading from a corporate script. He’s looking at your flue with you, explaining what he sees, and telling you honestly when something can wait. When he’s not on a roof or in a firebox, he’s the kind of person who still enjoys a well-built fire on a cold Dallas evening, mostly because he knows exactly what’s happening in the flue above it. His commitment is direct: if the work we do doesn’t hold up, we come back. That’s not a slogan. That’s the guarantee.
Our Promise to Dallas Homeowners
The Kingswell Way isn’t a mission statement on a poster. It’s the five values every Ashby location works to, and they shape every job in Dallas.
- Say the price before the work. You get a written price before anything starts. If the scope changes, we stop and talk about it first.
- Show up in the window we gave. We give you a real arrival window and honor it. If something changes, you hear from us before the window closes.
- Leave the place cleaner than we found it. Sweeping a chimney makes a mess. That’s our job to clean up, not yours.
- Put the guarantee in writing. The Kingswell Guarantee is written down, not promised over a handshake. You get a copy.
- Come back if it fails. If a repair fails inside the guarantee period, we return and fix it at no charge. Period.
That last one matters most. Dallas homeowners have been let down before. Our job is to be the company that actually returns.
Our Credentials
Every pro working under the Ashby Chimney Dallas name is required to hold the license and insurance their state requires. That’s not a bonus. It’s the baseline. We carry insured & bonded coverage, and that coverage is active before anyone steps onto your property.
- Licensing: State-licensed pros, required to maintain current credentials.
- Insurance & Bonding: Insured & bonded, with coverage in place before we arrive.
- Experience: Local team with more than a decade of hands-on chimney work in the Dallas market.
- Reputation: Strong local reputation across the Dallas service area, built job by job.
Why do these credentials matter to a Dallas homeowner? Because the person on your roof is the person you’re trusting with your largest investment and your family’s safety. A license means they’re accountable to the state. Insurance means you’re protected if something goes wrong. And a real local reputation means they’ve answered for their work in this city, not somewhere else.
Rooted in Dallas
Ashby Chimney Dallas is part of the Kingswell family of brands, but this location is a local business. We work in the neighborhoods we know: the split-levels in Plano, the brick ranches in Mesquite, the older homes in University Park where the chimneys have been standing since before the interstate came through. Our technicians know how North Texas heat bakes mortar, how spring storms drive water into crown cracks, how a cedar-smoke chimney in Grapevine looks different from an oak-smoke chimney in Addison. That local knowledge isn’t a talking point. It’s the reason we can diagnose a problem quickly and tell you honestly what needs work now, what can wait, and what’s holding up just fine.
Written by Nathan Corliss, Owner at Ashby Chimney Dallas, serving Dallas and the surrounding communities.