Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Trusted Fireplace Repair for Dallas Homeowners
Fireplace repair in Dallas typically runs $150 to $1,800 depending on what’s actually wrong. A gas valve replacement lands at the low end. A cracked firebox rebuild with new refractory panels pushes toward the top. Most repairs in Dallas homes take three to five hours once we’re on site. Nathan Corliss has been running Ashby Chimney Dallas since 2002, and the most common thing we hear from homeowners is that they put off a small fireplace issue until it turned into a big one. The sooner you call, the less it usually costs to put right. If your burners won’t light, your pilot keeps dropping, or you smell gas when the fireplace is off, call (361) 314-3193 and we’ll get you scheduled.
Every repair starts with a written price before any work begins. That’s not a promotion. It’s how we’ve always operated. You see the number, you approve it, then we start. If a covered repair fails inside the guarantee period, we come back and fix it at no charge. That’s the 365-Day Done Right Promise, part of the Kingswell Guarantee that every Ashby Chimney location operates under.
Gas Fireplace Repair
Gas fireplace repair covers anything keeping a gas-burning unit from running safely and correctly: thermocouples and thermopiles that quit, gas valves that stick, burner ports that clog, pilot assemblies that refuse to stay lit, and remote controls or wall switches that stop talking to the unit. Most Fireplace Repair - Dallas jobs run between $200 and $700 depending on the part and the unit. We arrive with a stocked van, so many repairs are finished in a single visit.
Common Gas Fireplace Failures
Failing pilot assemblies and worn thermopiles are the two most frequent calls we run across Dallas. Both parts sit in the flame path, get hot, and eventually fatigue. A pilot that lights but drops out when you release the button usually points to a tired thermopile, not a terminal fireplace.
Gas valves fail less often, but when they do, the fireplace won’t fire at all or flames drop to a weak flicker. We test valve output before recommending replacement. Nobody gets sold a valve they don’t need.
What We Repair vs. What We Replace
We repair what can be repaired: cleaning burner ports, reseating connections, adjusting pilot flame, clearing venting. We replace what can’t: cracked valves, failed control modules, and broken glass assemblies. The decision comes down to whether a part can hold up safely for the long haul.
You’ll see the old part before it goes in the scrap bin. If a valve is genuinely done, we’ll show you exactly why.
Styles & brands we work with
Gas Fireplace Service
Gas fireplace service means a full inspection, cleaning, and adjustment visit for a gas-burning fireplace or insert, and in Dallas it usually runs $150 to $300. This is the annual or seasonal visit most manufacturers actually require for warranty compliance. We check gas pressure at the valve, clean the burner and pilot assembly, inspect the venting, and make sure everything is burning clean and drafting correctly.
A Full Service Visit Covers
Our service visits start at the gas line connection and end at the termination cap. Burner disassembly and cleaning, pilot inspection, glass cleaning (interior and exterior), log placement, gasket condition, vent inspection, and a full function check of every control the unit has.
Most service calls wrap up in under two hours. You get a written report on what we found and anything worth watching.
Seasonal Service for Dallas Homes
Dallas winters are mild, but the days you actually want a fire are exactly the days your fireplace has been sitting unused for eleven months. That’s why we recommend servicing gas fireplaces in early fall, before you’re relying on them. A serviced unit runs more efficiently and you catch small issues before they strand you on a cold night.
We service gas fireplaces in Dallas year-round, but fall gets busy. Scheduling in September or October beats calling us from a cold couch in December.
Fireplace Insert Installation
Fireplace insert installation means fitting a sealed, efficient heating unit inside an existing masonry fireplace opening, and in Dallas it typically costs $3,500 to $7,500 installed depending on the insert and liner requirements. A fireplace insert turns an open, drafty masonry fireplace into a real heat appliance that actually warms a room instead of pulling warm air up the chimney. We install gas and wood inserts, and we handle the venting work in-house.
Masonry Fireplace to Insert Conversion
Before an insert goes in, the chimney it vents through has to be in serviceable condition. We camera-inspect the flue first. If the clay liner is cracked or missing sections, we address that before the insert installation proceeds.
An insert installed without addressing a failing flue is a problem waiting on a combustion byproduct to find a gap. We don’t do that.
Measuring, Fitting, and the Finished Result
Insert fit is exact work. We measure the firebox opening, depth, and shape, then match the insert to what will seat properly and look like it belongs. The flue connection gets a properly sized liner, not an adapter cobbled together.
When we’re done, you have a sealed unit with a proper vent, and the masonry fireplace behind it is actually doing its job. No drafts, no back-puffing, and heat that stays in the room.
Gas Fireplace Installation
Gas fireplace installation in Dallas runs $2,500 to $6,000 for most homes, and includes the unit, venting, gas line connection, and finishing. We install direct-vent gas fireplaces, vent-free units where Dallas code allows them, and gas fireplace inserts. The work starts with a site visit to figure out what fits in your space and what your venting options actually are.
Direct-Vent vs. Vent-Free
Direct-vent units pull outside air for combustion and push exhaust out through a sealed vent, usually through an exterior wall. Vent-free units burn clean enough to vent into the room. Both have their place, but the choice depends on your floor plan, your wall, and how the room is used.
We’ll explain the trade-offs in plain English and recommend whichever fits your home, not just whichever is on a shelf.
Gas Line Work Done Right
Any gas line connection in Dallas has to meet current code. That means proper pipe sizing, accessible shut-off, and a pressure test before the job is done. We handle the gas connection as part of the installation, and if the line needs extending, that’s included in the written price before we start.
You’ll see an installation that passes inspection because it should pass inspection. Nothing partial, nothing “good enough.”
Gas Fireplace Maintenance
Gas fireplace maintenance keeps existing gas-burning fireplaces or inserts running safely year after year, and in Dallas it’s typically $150 to $300 per visit. This is the maintenance work beyond the annual service: replacing aging thermopiles or thermocouples, swapping out worn gaskets, cleaning burner ports that have started to unevenly burn, and addressing venting connections that have loosened or shifted.
What Wears First on a Gas Fireplace
Thermopiles and thermocouples are wear parts, plain and simple. They sit in the flame and fail over time. If your fireplace quits after a few minutes of running or the pilot won’t hold, these are the first things we check.
Gaskets around the glass also compress and lose their seal over the years. We replace them during maintenance visits when needed.
Older Units and Retrofit Work
Plenty of gas fireplaces in Dallas are 20+ years old and still very serviceable. We can source replacement burners, controls, and glass for most major brands still in circulation. HeatShield and Gelco both make repair products that bring older masonry and gas venting back to safe condition without a full tear-out.
An aging fireplace doesn’t automatically mean replacement. Often it means a few worn parts and a proper service, and it’s good for years more.
Wood Stove Installation
Wood stove installation in Dallas typically costs $3,000 to $6,000 installed, including the stove, stovepipe, through-wall or through-ceiling venting, and required clearances. A modern wood stove is a heating beast, and Dallas homeowners increasingly run them as a primary or backup heat source for open-plan homes. We install stoves that meet current EPA standards and ensure every clearance-to-combustible requirement is met.
Clearance and Venting Requirements
Wood stoves get hot, and the space around them matters. We work to manufacturer-specified clearances from walls, floors, and ceilings, and we build heat shields where a stove needs to sit closer than normal.
Venting runs shorter and cleaner is always better, but some floor plans demand a more creative solution. We plan the venting path before the stove ever shows up.
Chimney Integration for Wood Stoves
Wood stoves can vent into an existing masonry chimney if the flue is in good shape and properly sized for the stove. We inspect and line chimneys for wood stove duty, using a properly sized stainless liner when the existing clay can’t handle it.
That liner keeps the flue safe and the stove drafting well, which is the difference between a stove that heats and a stove that makes everyone open windows.
Brands We Service
We regularly work on HeatShield systems in Dallas homes. HeatShield resurfacing is a proven way to repair cracked clay flue liners without demolishing walls, and we’re factory-trained to apply it. When a camera inspection shows spalling or joint failures in an otherwise solid chimney, HeatShield is often the smart fix.
Gelco and Olympia Chimney products show up on our trucks too. Gelco’s masonry repair line handles crown and firebox work, and we use Olympia Chimney for caps, flashings, and venting components. Famco is another brand we trust for the roof and chase-cover side of things. Whether your fireplace uses these brands or something else entirely, we can help.
See the difference
Before
After
Before
After
Before
AfterSigns You Need a Pro Right Now
- You smell gas or something like rotten eggs when the fireplace is off. That can be a gas leak, and it’s a call-us-now situation. Leave the room, don’t flip switches, and call from outside or a neighbor’s house. We’ll treat it as urgent, because it is.
- Your pilot light is yellow instead of blue. A healthy gas flame burns blue with a steady shape. A lazy yellow flame can mean incomplete combustion, which is a carbon monoxide signal you don’t want to ignore. A service visit can usually sort it in one trip.
- The glass on a gas fireplace has dark soot building up. That’s a sign the burn isn’t clean or the venting isn’t drawing properly. Soot on the glass isn’t just a cosmetic nuisance; it’s your fireplace telling you something inside isn’t right.
- You hear water or dripping inside the fireplace or chimney chase. Water entering a masonry chimney or metal chase causes corrosion, liner damage, and mold. It also builds pressure inside the unit that can crack the firebox. Dallas’s heavy spring and fall rains expose leaks quickly.
- The fireplace has a crack in the firebox you can see with your eyes. A visible crack in brick or refractory panels means hot gases can reach framing or insulation behind the firebox. That’s how house fires start around fireplaces, and it’s never a “wait and see” repair.
Our Process, Step by Step
Our process starts long before the repair. We book by phone, show up in our window, and walk you through everything in writing before anything gets touched. Here’s what to expect from an Ashby Chimney Dallas repair visit:
- 1
The inspection. We camera-inspect the flue, firebox, and venting with a high-definition camera on a push rod that lets us actually see inside the chimney. You watch the screen with us. You see what we see.
- 2
The written price. Before we turn a wrench, you get a written price covering the entire scope of work. The number we quote is the number on the invoice. No add-ons, no surprise fees. If you decide to wait, the quote stands.
- 3
The repair work. We show up in uniform, background-checked, and equipped to work clean. Floors are covered, debris is contained, and the work area is cleaner when we finish than when we arrived. We use materials from brands like HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, not whatever was left in the van.
- 4
The photo report. We photograph every stage of the repair, including the finished result, so you have a visual record of what was done. You’re not taking our word for it. You’re taking our camera’s word for it.
- 5
The written guarantee. Every repair leaves with a written guarantee under the Kingswell Guarantee. If a covered repair fails within the guarantee period, we return and fix it at no charge. That’s the 365-Day Done Right Promise, and it’s not an add-on. It’s included.
How Much Does Fireplace Repair Cost in Dallas?
Most fireplace repairs in Dallas fall between $150 and $1,800. A gas fireplace service runs $150 to $300. Gas fireplace repair work like a thermopile or valve replacement typically lands between $200 and $700. Fireplace insert installation runs $3,500 to $7,500. Gas fireplace installation costs $2,500 to $6,000. Wood stove installation is $3,000 to $6,000. These are real ranges we’ve seen in Dallas-area homes.
What changes the price? The age of the unit matters more than most people expect. A fireplace from the early 2000s probably has easy-to-source parts, while a 1980s masonry fireplace with a failing clay liner needs more work. Accessibility matters too. A roof-top termination on a two-story Dallas home takes longer to reach than a ground-level vent. And the condition of the flue liner (the clay or steel tube that vents combustion gases out of your home) drives cost more than anything else.
The best way to avoid overpaying is to get a camera inspection before agreeing to any repair. If a company tells you the liner is cracked but won’t show you the crack, get a second opinion. Our free estimates include the video inspection, and you keep the footage. If a repair can safely wait, we’ll tell you plainly, in writing, and tell you what to watch for.
Our Service Area Near Dallas
Ashby Chimney Dallas serves homeowners across the Dallas metro. We’re regularly in Plano, Mesquite, Grapevine, Rowlett, DeSoto, Addison, Cedar Hill, Sachse, Glenn Heights, Hutchins, and University Park. Most calls in Dallas proper get scheduled within two to three business days, and emergency gas-related calls move to the front of the line. If you’re in one of our served areas, call for a real person and we’ll find the soonest opening that works. We also offer Fireplace Repair in Plano and Fireplace Repair in Mesquite through our independently owned Kingswell locations.
Serving Dallas, TX - Our Local Coverage Area
We’re based in the Dallas area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions About Fireplace Repair in Dallas
Fireplace repair is any work that restores a fireplace to safe, functional condition, from replacing a failed thermopile on a gas unit to rebuilding a cracked firebox or resurfacing a flue liner. In Dallas, repair work spans gas fireplaces, wood-burning fireplaces, inserts, and stoves. The goal is always safety first: combustion gases must leave the house, and heat must stay contained.
Most fireplace repairs take three to five hours on-site. A gas fireplace service runs under two hours, while a liner resurfacing or insert installation can take a full day. We give you a realistic window when you book, and the technician arrives inside that window.
A typical fireplace repair in Dallas runs $150 to $1,800 depending on the scope. Gas valve replacements and thermopile work sit between $200 and $700, while insert and stove installations run $2,500 to $7,500. Every job gets a written price before work starts, so you always know the number up front. Call (361) 314-3193 for a free estimate.
We service most major gas fireplace and insert brands in the Dallas area, and we regularly work with HeatShield, Gelco, Olympia Chimney, and Famco products for liner and masonry repairs. If your unit is less common, we’ll tell you upfront and help you source parts if needed. We don’t guess at parts or substitute brands without your knowledge.
Phones are staffed by a live person 24 hours a day, 7 days a week. If you smell gas or suspect a leak, call immediately and we’ll triage the problem by phone and get you on the schedule. Gas-related calls to our Dallas line are treated as priority.
Every repair includes a written guarantee under the Kingswell Guarantee. If a covered repair fails within the guarantee period, we return and correct it at no charge. That’s our 365-Day Done Right Promise, and it’s included with every job we do in Dallas.
Clear the area immediately around the fireplace, move furniture and rugs back three to four feet, and make sure the gas shut-off valve is accessible. If you have pets, keep them in another room. That’s it. We’ll protect the floor and leave the area cleaner than we found it.
Schedule Your Fireplace Repair Service in Dallas Today
Skip the no-shows and the price-switching. Call (361) 314-3193 to talk to a live person, any hour of any day. Nathan Corliss and the Ashby Chimney Dallas team serve Dallas homeowners with written prices, a real arrival window, and a written guarantee on every repair. If it’s not done right, we make it right. That’s the Kingswell Way.
Written by Nathan Corliss, Owner at Ashby Chimney Dallas, serving Dallas since 2002.