What Dallas Homeowners Say About Ashby Chimney Dallas
Reviews matter because a chimney is one of the few systems in your home you can’t fully see from the ground. You’re trusting someone to tell you the truth about what’s inside your flue, and you should know what past customers in Dallas actually experienced. We earn our reviews one chimney at a time by handing you a written price before we touch anything, showing you the camera footage from inside the flue, and standing behind every repair with a written guarantee. If it’s not done right, we come back and make it right within 365 days. That’s the standard Nathan Corliss has run this business on since 2002.
Recent Reviews
“We’d lived in our M Streets bungalow for three years and never once thought about the chimney until we tried to light a fire on a cold January night. The smoke hit the living room like a barback had opened the wrong door. Ashby came out two days later, showed me the camera footage of a creosote layer that had more layers than a Dallas spring forecast, and swept it clean in about an hour. The written price matched the invoice to the penny. Fire’s been drawing perfectly ever since.”
Rachel Q.
M Streets
“Our Lakewood fireplace had been making a faint whistling sound every time the wind picked up, which I ignored for months because it only happened occasionally. Nathan’s tech found a cracked flue tile during the inspection and showed it to me on the camera before recommending anything. He gave me a written quote for the repair, didn’t push anything extra, and the guarantee came in writing without me having to ask for it. Six months later, no whistle, no smell, no worries.”
Beatriz H.
Lakewood
“I called Ashby because our house in Preston Hollow came with a fireplace and I had zero idea what condition the chimney was in. The tech was in uniform, showed ID, and walked me through the Level 2 inspection step by step. When he found some water staining in the firebox, he showed me the photos and told me honestly that it could wait until spring if I wanted to budget for it. Nobody does that anymore. We booked the repair in March and it’s held up through two winters.”
Rachel V.
Preston Hollow
“What sold me was the phone call. I called at 8:40 on a Sunday night expecting voicemail, and a real person picked up on the second ring. By Tuesday afternoon the chimney was swept, the ash was hauled out, and the hearth was cleaner than when they arrived. The tech left a copy of the written guarantee on the kitchen counter without me even mentioning it. That’s how you win a customer for life.”
Erin Q.
Lake Highlands
“Our East Dallas rental had a fireplace that hadn’t been serviced in what looked like a decade. Ashby’s tech pulled out enough creosote and debris to fill a five-gallon bucket and showed me the before and after on his camera. He also caught that the damper wasn’t seating fully, which explained why our living room always felt drafty. Fixed the damper, swept the flue, wrote up the guarantee, and the whole visit came in under the written estimate he gave me before starting.”
Rachel Q.
East Dallas
“I’d had two other chimney companies out to look at a fireplace that smoked every time we used it. Both gave me vague advice and one wanted to sell me a full rebuild. Ashby’s tech in Bluffview actually ran the camera the whole length of the flue, showed me exactly where the problem was, and fixed it with a flue liner connector from Copperfield. The repair price was on paper before he started, and the Kingswell Guarantee covers it. First fire after the fix? No smoke in the room at all.”
Beatriz H.
Bluffview
Why Customers Trust Us
You’ll notice a pattern in those reviews: someone shows up on time, hands over a written price, shows the homeowner what’s actually happening inside the flue with a camera, and finishes with a written guarantee, not a handshake. That’s the Kingswell Way, and it’s how Nathan Corliss has run Ashby Chimney Dallas since 2002. Every repair uses materials from established chimney-trade suppliers like DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, which means the parts we install are the ones pros actually trust. If a covered repair fails within the guarantee period, we come back and fix it at no charge. You don’t need to read the fine print twice. That’s our 365-Day Done Right Promise. Need a sweep, an inspection, or an honest answer about your fireplace? Call (361) 314-3193 and talk to a real person, any hour, any day.
Written by Nathan Corliss, Owner at Ashby Chimney Dallas, serving Dallas since 2002.