Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Fast, Reliable Fireplace Repair Across Rowlett
Fireplace repair in Rowlett usually costs between $185 and $640 depending on what’s actually wrong, and most jobs are completed in a single visit. We work on gas fireplaces, wood burning fireplaces, dampers, fireboxes, and pilot assemblies throughout Rowlett every week, and we’re familiar with the two very different problems this city throws at us: rusted chase tops on 1990s-era prefab chimneys and spalling brick on older lakefront masonry near Lake Ray Hubbard.
If your fireplace is leaking, smelling damp, or won’t stay lit, call (361) 314-3193 and we’ll walk you through what’s likely happening before we ever set foot in your home. Nathan Corliss and the Ashby Chimney Dallas crew have repaired fireplaces across Rowlett long enough to know that what looks like a roof leak off Chiesa Road is often the chimney chase failing from lake humidity. Every job gets a written price before work starts, and every repair carries our written guarantee. No surprises at the door.
Why Ashby Chimney Dallas Is Rowlett’s Preferred Fireplace Company
Rowlett homeowners have a particular reason to be picky about who works on their fireplace. A lot of the houses here were built during the big suburban push of the mid-1990s through the early 2000s, and many of those prefabricated metal chimneys enclosed in wood chase frames are reaching the age where their tops rust through. Meanwhile, older custom homes along the lake are dealing with brick and stone fireplaces that have been fighting humidity and wind for decades. We know both housing types because we repair both every month.
We’re part of the Kingswell network of independently owned chimney companies, and we’ve operated since 2002 under the standards of the Kingswell Guarantee. That guarantee is simple to understand: a written price before any work begins, a written guarantee on every repair, and a free second visit if a covered repair fails during the guarantee period. We call it the 365-Day Done Right Promise. If it’s not done right, we make it right. You won’t chase us for a callback.
When you call our office, a live person answers. Not a voicemail loop, not a callback form, not a Monday-morning response. Our phones are staffed 24 hours a day, 7 days a week, because fireplaces don’t conveniently break between nine and five. And every technician who shows up at a Rowlett door is background-checked and uniformed, so you know exactly who you’re letting into your home. Nathan Corliss runs the crew with a straightforward rule: say the price, show up in the window, leave it cleaner, put the guarantee in writing, and come back if it fails. That’s the Kingswell Way, and it’s how we treat a fireplace off Dalrock Road the same as one overlooking Lake Ray Hubbard.
Styles & brands we work with
Gas Fireplace Installation in Rowlett
Gas fireplace installation in Rowlett typically runs between $2,400 and $5,800 depending on whether you’re converting a wood burning fireplace with a vented insert, adding a direct-vent unit to a new chase, or installing a ventless model in an existing firebox. The work involves sizing the unit to your firebox or framed opening, running the gas line, installing the venting system, setting the burner and logs, and confirming proper combustion with a gas analyzer before we leave. Rowlett homeowners often ask about gas conversion when they’re tired of hauling wood through a humid Texas summer or when a masonry chimney near the lake needs expensive repairs and a sealed gas insert becomes the smarter long-term investment.
We install gas fireplaces with parts from recognized chimney-trade brands like Olympia Chimney and Famco, not whatever happened to be in the van. You’ll see the written price before we order the first part.
Vented Gas Inserts for Existing Rowlett Fireplaces
If you have a traditional masonry fireplace off Miller Road or a wood burning prefab unit that’s seen better days, a vented gas insert slides into the existing firebox and uses a liner run through the old flue. These units burn with a realistic flame and vent combustion gases outside, which matters in tighter Rowlett homes where ventless units can cause humidity buildup. Expect to pay $3,200 to $5,400 installed.
Direct-Vent Fireplaces in Newer Rowlett Builds
Direct-vent gas fireplaces are common in Rowlett homes built after the late 1990s, and when an old one fails or a homeowner wants to add one, we handle the full installation including the chase and termination cap. These sealed-combustion units pull outside air and vent outside, which is why they perform well even when lake wind pushes against the chase. Installed cost generally runs $2,800 to $5,800 depending on whether the chase already exists.
Gas Fireplace Maintenance in Rowlett
Gas fireplace maintenance in Rowlett costs between $125 and $280 per unit and should be done every year, just like a furnace. The service includes cleaning the burner and pilot assembly, checking the thermocouple and thermopile for dropping output, inspecting the logs for carbon buildup, testing the gas pressure, and verifying that the venting is clear and properly sealed. In Rowlett specifically, we see a lot of maintenance calls for fireplaces in newer neighborhoods like those south of Highway 66, where units get used heavily during cold snaps and then sit idle for months.
That irregular use pattern means dust and pet hair settle into pilot orifices, spiders nest in venturi tubes, and gas valves get sticky. Annual maintenance catches those issues before they become no-heat calls on the coldest night of a Rowlett ice storm.
Pilot Light and Ignition Service
The most common gas fireplace complaint we hear in Rowlett is that the pilot won’t stay lit. Usually it’s a dirty thermopile, a bad thermocouple, or a gas valve that’s finally given up after years of cycling. Pilot assembly cleaning and adjustment runs $95 to $185, and replacement of a thermocouple or thermopile typically adds $85 to $175 in parts and labor.
Annual Gas Fireplace Tune-Up Program
For Rowlett homeowners who want to stop thinking about it, we offer an annual tune-up that includes the full maintenance checklist, a written condition report, and priority scheduling for any repairs found during the visit. It’s the same service call price whether you have one fireplace or three, and we always hand you the written report before we ask for anything else.
Trusted Brands We Service in Rowlett
We repair and install gas fireplaces, inserts, and dampers across Rowlett using parts from manufacturers that build specifically for the chimney trade. That means HeatShield joint repair systems for cracked flue liners in older lakefront masonry fireplaces, Gelco liners and caps for chase-top replacements on 1990s-era prefab chimneys, and Olympia Chimney and Famco components for damper and venting repairs. We stock common parts for the fireplace brands most popular in Rowlett, so a pilot assembly or thermocouple doesn’t mean waiting on a truck from Dallas. Faster turnaround, fewer return visits, and parts that are made for this exact type of work.
Common Fireplace Repair Problems We See in Rowlett Homes
- Rusted chase tops on 1990s-era prefab chimneys. Lake-driven humidity off Ray Hubbard eats through the galvanized metal tops on wood-framed chimney chases, and we replace several every month across Rowlett. Homeowners usually call us thinking they have a roof leak, but water dripping onto the firebox tells us the chimney is the source.
- Hardened creosote in flue liners after long idle periods. Rowlett’s fireplace use pattern is bursty: heavy burning during cold snaps, then months of nothing. Creosote condenses during the hot humid stretch and hardens, and by the time it’s third-degree, brushing won’t touch it. Mechanical removal is required, and we spot it before it becomes a chimney fire waiting for a cold night.
- Spalling brick and deteriorated mortar on lakefront masonry chimneys. Older homes near Lake Ray Hubbard and along the shoreline fight constant airborne moisture. Freeze-thaw cycles from occasional ice storms then pop the face off bricks that absorbed that water all summer. We repair spalled brick, repoint mortar, and seal the crown before the next cycle does more damage.
- Pilot assemblies and gas valves failing in newer Rowlett neighborhoods. Homes in the subdivisions off Chiesa Road and Dalrock Road tend to have gas fireplaces that don’t get annual attention. Dust, humidity, and disuse combine to knock out thermopiles and stick gas valves, usually on the first cold evening of the year.
See the difference
Before
After
Before
After
Before
AfterPricing for Fireplace Repair in Rowlett, TX
What you’ll pay depends on what we find, but here’s what Rowlett jobs actually cost in our experience. A diagnostic service call runs $85 to $125, and that fee is credited toward the repair if you approve the work. Gas fireplace repairs like a new thermocouple, pilot assembly replacement, or burner cleaning run $185 to $420. Damper repair or replacement runs $240 to $580. Firebox repairs like refractory panel replacement run $350 to $900 depending on the size. A rusted chase top replacement on a Rowlett prefab chimney, which we do frequently, runs $480 to $850 including the new Galvanized or Gelco top.
Larger jobs like a full gas fireplace installation or a HeatShield flue liner repair are quoted separately after we look at the chimney. You get the written price before any work starts, and the invoice matches that number to the penny. Call (361) 314-3193 for a free estimate.
We Also Serve Cities Near Rowlett
Ashby Chimney Dallas serves Rowlett and the surrounding communities, including Sachse, Mesquite, Plano, and Dallas. If you’re just outside Rowlett, our Fireplace Repair services are available on the same schedule, and you can read more about our full Rowlett coverage on our Rowlett service page. Same written pricing, same written guarantee.
Serving Rowlett, TX - Our Local Coverage Area
We’re based in the Rowlett area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs About Fireplace Repair in Rowlett
That damp smell almost always means water is getting into the chimney or firebox. In Rowlett, the most common culprit on 1990s-era prefab chimneys is a rusted chase top that’s letting lake-driven humidity and rain drip down onto the firebox. On older masonry chimneys near Lake Ray Hubbard, a cracked crown or spalled brick lets moisture soak into the flue. The fix is a chase-top or crown repair, plus a cleaning to remove the mildew smell from the firebox. Call (361) 314-3193 and we’ll diagnose it in one visit.
Annually, and we’d argue twice a year if the home is within a quarter mile of Lake Ray Hubbard and you burn wood regularly. Lakefront humidity accelerates mortar deterioration and spalling faster than we see in landlocked Dallas suburbs, and ice storms only make it worse. One thorough inspection each fall before burning season catches the freeze-thaw damage while it’s still a repointing job instead of a brick replacement. Free estimates and written condition reports are included.
Yes, and it’s one of the most common repairs we make across Rowlett. We remove the rusted metal top, inspect the framing and flashing underneath for water damage, install a new Galvanized or Gelco chase top, and verify the damper and flue are still watertight. The fix typically runs $480 to $850, and the written guarantee covers the work. Call (361) 314-3193 for a quote, and we can schedule the repair before the next Rowlett rain event.
Pilot light failures and gas valve issues caused by long idle periods and heavy dust. Homes in the subdivisions off Chiesa Road and Dalrock Road tend to run their gas fireplaces hard during cold snaps, then not touch them for eight months. Dust settles into the pilot orifice, thermopiles lose output, and valves stick. It’s usually a $185 to $420 fix if caught early, and annual maintenance prevents it entirely.
Yes, a gas fireplace insert in Rowlett should be serviced every year, even if you only use it a few times each winter. The burners and pilot assemblies collect dust and carbon, the venting should be inspected for blockages, and the gas pressure should be verified. Maintenance runs $125 to $280 per unit, and if you have a lakefront Rowlett home with multiple fireplaces, we’ll service them all in the same visit. Call (361) 314-3193 to book yours before the next cold snap.
Contact Ashby Chimney Dallas for Fireplace Repair in Rowlett
If your fireplace is leaking, smelling damp, or refusing to stay lit, don’t wait through another Rowlett ice storm. Call (361) 314-3193 and talk to a live person, 24 hours a day. We’ll ask about your fireplace, give you an honest read on what’s likely wrong, and schedule a time that works for you. You’ll get a written price before any work starts and a written guarantee when it’s done. That’s how we’ve operated since 2002, and it’s why Rowlett homeowners call us back year after year.
Written by Nathan Corliss, Owner at Ashby Chimney Dallas, serving Rowlett homeowners with fireplace repair, chimney sweeping, and inspections under the Kingswell Guarantee.