Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Fast, Reliable Fireplace Repair Across Plano
Most fireplace repairs in Plano homes built between 1980 and 2010 come down to one of three things: a rusted chase cover on a prefabricated chimney, a gas fireplace that won’t stay lit, or a damper that no longer seals. We fix all three, and we’ll tell you the price before we touch anything. Ashby Chimney Dallas has been repairing factory-built fireplaces and gas logs across Plano since 2002. If you’ve noticed water stains on the ceiling below your chimney chase, a pilot light that keeps going out, or a fireplace that drafts smoke back into the room, call (361) 314-3193. We answer live, and we’ll give you a straight answer about what’s wrong and what it’ll cost to fix.
Why Ashby Chimney Dallas Is Plano’s Preferred Fireplace Repair Company
Plano homeowners don’t call us because they love spending money on chimney repairs. They call because the last company didn’t show, or quoted one number and billed another, or “fixed” a gas log set that quit working six weeks later. We do things differently. Every repair from our Fireplace Repair team starts with a written price before any work begins. The number on the invoice matches the number we quoted at the door. Every job ends with a written guarantee. If a covered repair fails inside the guarantee period, we come back and fix it at no charge. That’s the 365-Day Done Right Promise, and it’s part of the Kingswell Guarantee that every independently owned Ashby location operates under.
Nathan Corliss leads the team, and his rule is simple: show the customer the problem, explain the fix in plain English, and put the promise in writing. We work on Plano’s specific housing stock every week. Homes in Legacy, Willow Bend, and along Independence Parkway tend to have prefabricated metal chimneys with factory-built fireplaces behind brick veneer exteriors. Those systems fail differently than the old masonry chimneys you find in Dallas neighborhoods like Lakewood. We know which replacement parts fit which manufacturers, and we stock the common ones locally so you’re not waiting a week on a backordered part.
Styles & brands we work with
Gas Fireplace Maintenance in Plano
Gas Fireplace Maintenance in Plano usually means a full service of the burner, pilot assembly, thermocouple, and logs, plus a check of the venting and safety shutoffs. In Plano homes, gas fireplaces see maybe ten or fifteen uses a year. That’s enough for dust, pet hair, and carpet fibers to settle on burners and pilots, which leads to delayed ignition or intermittent shutoff. People often call the gas company first, thinking it’s a supply problem. It’s not. It’s a dirty pilot and a burner that needs cleaning and adjustment.
What We Service
We work on gas log sets, gas inserts, and direct-vent fireplaces in Plano homes. That includes pilot light repair, thermocouple and thermopile replacement, burner cleaning, log placement, and remote control or wall switch troubleshooting. If your Plano gas fireplace makes a whoomph sound when it lights, or the flame is yellow when it should be blue, those are air-to-gas ratio issues we can usually correct the same day.
Typical Plano Gas Fireplace Service Cost
A standard gas fireplace service and cleaning in Plano runs $149 – $249, depending on the fireplace type and how much disassembly is involved. Pilot assembly replacement typically adds $89 – $179 in parts and labor. If we find a bad thermocouple, that’s usually $59 – $119 installed. We’ll quote all of it before we start, so you know exactly what you’re approving.
Wood Stove Installation in Plano
Wood Stove Installation in Plano comes up more often than you’d think, mostly in older neighborhoods off Parker Road and Custer Road where homeowners want a real heat source for the occasional ice storm. Plano’s building code requires specific clearances, hearth protection, and flue sizing for wood stoves, and we handle all of it. We’ll assess your existing chimney or install a new prefabricated flue system rated for wood stove temperatures, pull permits where required, and make sure the installation passes inspection.
What Installation Involves
Most Plano wood stove installations take one full day, sometimes two if we’re running a new chimney chase or cutting through a roof. We use Olympia Chimney and Famco components for flue pipe, caps, and supports. You get the written quote first, and the final invoice matches that quote unless you approve a change in scope. No surprises at the end.
What a Plano Wood Stove Install Costs
Expect $2,800 – $5,500 for a typical wood stove installation in Plano, including the stove, flue system, hearth pad, and labor. If you already own the stove and just need the flue and installation, the range is $1,400 – $2,800. The biggest cost variable is whether we can use an existing chimney opening or need to build a new chase. We’ll walk you through it before any work starts.
Trusted Brands We Service in Plano
We repair factory-built fireplaces and prefabricated chimneys from the manufacturers Plano builders actually used: Copperfield, Heatilator, Majestic, Superior, and Heat-N-Glo, among others. When repairs call for new components, we use HeatShield for firebox resurfacing, Gelco for chimney caps and chase covers, and Olympia Chimney or Famco for flue components. Because we work on Plano homes daily, we keep the most common replacement parts in the van. That means faster turnaround on gas fireplace repairs and chase cover replacements in Plano, without waiting on a distributor in Fort Worth.
Common Fireplace Repair Problems We See in Plano Homes
- Rusted chase covers on 1980s – 90s prefab chimneys. The galvanized steel covers on older Plano homes fail at the seams after years of humid summers and freeze-thaw cycles. Water gets into the chase, soaks insulation and drywall, and you don’t notice until a brown stain appears on the ceiling.
- Gas fireplaces that light but won’t stay lit. Dust, pet hair, and carpet fibers build up on pilots and burners in Plano homes. The fireplace lights, runs a few minutes, then shuts off. It’s not your gas line. It’s a dirty pilot and thermocouple.
- Animal nests in unused flues. Squirrels and birds love the unused chimneys behind decorative brick facades in master-planned communities like Legacy and Willow Bend. Nests block the flue and cause draft reversal when you finally light a fire.
- Failed dampers on factory-built fireplaces. The damper linkage on prefab units rusts and binds, especially in Plano’s humid climate. You lose conditioned air in the summer and get downdrafts in the winter. We repair or replace the damper assembly.
See the difference
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AfterPricing for Fireplace Repair in Plano, TX
Here are honest numbers for the Plano market. A gas fireplace service runs $149 – $249. Pilot light repair is $89 – $179. Damper repair or replacement runs $175 – $425 depending on the unit. Chase cover replacement on a prefab chimney is $400 – $900 installed. Firebox repair with HeatShield resurfacing runs $800 – $1,800 depending on firebox size and damage. A prefabricated chimney cap replacement runs $150 – $350. These are ballpark figures, not guesses we’ll inflate later. Every repair gets a written price before work starts, and a written guarantee when it’s done. If you want an exact quote for your Plano home, call (361) 314-3193. Estimates are free.
We Also Serve Cities Near Plano
Our crews work across the Dallas-Fort Worth metro, with scheduling and dispatch coordinated from our DFW office. In addition to Plano, we regularly repair fireplaces in Addison, Sachse, Rowlett, and Dallas. If you’re just outside Plano and need fireplace repair, call (361) 314-3193 and we’ll tell you honestly when we can get there.
Serving Plano, TX - Our Local Coverage Area
We’re based in the Plano area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs About Fireplace Repair in Plano
Because in Plano’s humid climate, gas fireplaces collect dust, pet hair, and moisture even when they sit unused. Pilot assemblies and burners corrode slowly, and venting can become obstructed. An annual inspection catches these issues before they become expensive repairs or safety problems. It also keeps your manufacturer warranty valid. If you haven’t had the fireplace looked at in a few years, call (361) 314-3193 and we’ll schedule an inspection.
Once a year, even if you never use it. Factory-built fireplaces from the 1980s, 1990s, and 2000s in Plano neighborhoods like Legacy, Willow Bend, and Glenhollow have chase covers, caps, and dampers that age regardless of use. Plano’s rain and humidity accelerate rust, and animals move into unused flues. An annual inspection catches a rusted chase cover before it leaks into your ceiling.
Almost always, it’s a rusted-through chase cover on a prefabricated chimney. Plano homes built in the 1980s and 1990s used galvanized steel chase covers with crimped seams. After decades of Plano’s humid summers and occasional winter freezes, those seams fail and water leaks into the chase, then down through insulation and drywall. We replace the cover with a stainless steel unit and seal the chase properly. If you’re seeing stains, call (361) 314-3193 before the drywall damage spreads.
It depends on the liner condition. If the flue liner is intact but has rust spots or minor cracks, we can often repair it with HeatShield, a resurfacing system approved for prefabricated systems. If it’s warped, separated, or the inner liner has failed, replacement is the safe option. In Plano, many factory-built fireplaces have manufacturer-specific flue components, and we’ll give you our honest assessment after a camera inspection. We never recommend a replacement if the existing liner can be repaired safely.
Yes. Even a gas fireplace vents through a chimney chase, and that chase needs a cap and chase cover to keep out rain, squirrels, and birds. Plano’s newer homes may not burn wood, but an open or damaged cap lets water and animals into the chase, causing corrosion and blockages. A $150 – $350 cap replacement prevents a $900 – $2,000 repair down the road. Call (361) 314-3193 for a free assessment.
Fireplace Repair Done Right in Plano
Plano’s newer homes don’t have the old stone chimneys people picture. They have factory-built fireplaces, prefabricated chases, and gas logs behind brick veneer. Those systems need a repair team that knows them specifically. That’s us, and it’s what Nathan Corliss has built at Ashby Chimney Dallas since 2002: a repair company that works on Plano’s exact housing stock, prices jobs honestly, and puts the guarantee in writing. We mean it when we say the Kingswell Way: say the price, show up in the window, leave it cleaner, put the guarantee in writing, come back if it fails.
If your Plano fireplace is acting up, don’t guess. Call (361) 314-3193. A real person answers, day or night, and we’ll schedule a time that works for you. The estimate is free, the price is written, and the work is guaranteed.
Written by Nathan Corliss, Owner at Ashby Chimney Dallas, serving Plano since 2002.